• TapRooT® Root Cause Analysis Technique
• "5 Why" Technique

The purpose of incident investigation is to systematically identify the fundamental causes of incidents and develop and implement corrective actions to prevent their reoccurrence. TLP RMC uses the TapRooT® Cause Analysis or "5 Why" techniques for incident investigation, and works with clients to ensure that corrective actions are implemented and effective, and the lessons are integrated into processes and procedures to improve "organisational memory" to minimise incident recurrence.